A mobile service request platform to provide citizens and employees of Harris County ability to submit requests for non-emergency services such as: graffiti, mowing, street signs, debris removal, street repairs, dead animals, ditches, and potholes. The service request then gets routed to the correct precinct to remedy the problem.
Application Features
• Saves user profile for application reuse
• Capture or use existing photo to attach to service request
• Automatic routing of request to correct Harris County precinct
• Address location awareness using GPS
• Adjust location using drag and drop
• Determination of whether location of request is outside Harris County
• Input description of service request
• Secured transmission of data using 128 Bit SSL encryption
• Store submitted Service Request on phone
• Email sent to citizen with request id to reference
